🦄 Hotel Operations as a Service

What if operating a hotel didn’t mean building an entire team?

What if operational excellence came ready to plug in?

Welcome to Hotel Operations as a Service. Coming soon.

🌍 The Industry Is Changing. So Are We.

Across Europe and beyond, asset owners, developers, and lifestyle brands are rethinking their approach to hotel operations. Traditional models are complex, slow to scale, and talent-heavy. At Unicorn, we believe there’s a better way.

Hotel Operations as a Service (HOaaS) is our next evolution — a fully integrated operational model that delivers ready-made hotel management, powered by our trained teams, local infrastructure, and cloud-based control systems.

From staffing and maintenance to front office, finance and compliance — we run it. You focus on the brand, the guest experience, or the investment. Together, we create frictionless hospitality.

🛠️ What Does HOaaS Cover?

Without revealing too much (yet), here’s a look at the services we are combining under one streamlined model:

• Staffed housekeeping & daily operations

• Preventive maintenance & property care

• Front office, digital or hybrid reception

• Guest communication & feedback management

• Labour planning, HR, and legal compliance

• Budgeting, reporting, and financial oversight

• Branded F&B outlet support (optional)

All under one agreement. All managed by us.

💡 Why This Matters

Unicorn already operates dozens of properties across major European cities. We’ve proven that great service can be delivered smarter, faster, and more sustainably. Now we’re taking it a step further — offering hotels a white-label ops model that delivers immediate performance and long-term scalability.

Whether you're launching a new asset or need to turn around operations in an existing hotel, HOaaS offers a lean, modern solution without compromising on guest experience.

🔜 Coming Soon — Let’s Talk

The first rollouts of HOaaS are in preparation. If you’re an asset owner, hotel brand, or investor interested in lean, high-performance operations — we’d love to talk.

We’re redefining hotel operations.

Not just managing. Delivering.

Hotel Operations as a Service. By Unicorn.

📩 Contact us to explore a pilot or partnership