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Services

 🛎️ Services Built for Modern Hospitality

 

At Unicorn Hospitality, we deliver the full operational backbone for hotels, serviced apartments, and hybrid properties. From staffing to compliance, guest services to maintenance — we’re the operating partner behind the scenes.

 

Whether you need one service or the whole model, we scale with you.

🧹 Housekeeping & Room Readiness

Smartly staffed. Consistently clean. Optimized to reduce overhead and improve turnaround.

  • Daily service, mid-stay, and departure cleans

  • Team leaders on-site

  • SOP-compliant for brands like Bob W, Numa and Frogner House

  • Room-based or hourly pricing available

  • Live task tracking & quality control

🧼 Deep Cleaning & Specialized Services

From renovations to re-openings — we handle complex jobs with efficiency and care.

 

  • One-off deep cleans

  • Kitchen & appliance refreshes

  • Mattress, upholstery & floor treatments

  • Disinfection, mold and water damage recovery

  • End-of-lease or project cleans

 

👩‍💼 Front Desk, Reception & Guest Services

 

For brands without staff — or partners who want flexibility — we provide 7-day front desk coverage and service teams.

 

  • Guest communication & check-in support

  • Receptionist staffing (full-time or weekend-only)

  • Brand-trained teams for seamless experience

  • Optional: in-house coordination with maintenance & cleaning

 

🧑‍🍳 F&B Service & Daily Operations

 

From light breakfast setups to fully managed concepts, we operate kitchens and dining with attention to detail.

 

  • FOH & kitchen team setup and rostering

  • Menu support and supplier sourcing

  • Bar and lounge staffing

  • Health & safety compliant operations

  • Optional concept creation for boutique properties

🛠️  Maintenance & Technical Services

 

We keep your assets functional, compliant, and guest-ready — 7 days a week.

 

  • Reactive maintenance dispatch

  • Preventive compliance checks (fire, legionella, HVAC)

  • Coordination with front desk + ops team

  • Property onboarding audits

 

🧑‍🔧 Recruitment & Workforce Solutions

 

Hiring for hotels shouldn’t be guesswork. We handle end-to-end staffing and HR.

 

  • Candidate sourcing, onboarding & documentation

  • Payroll, insurance & contract management (EU-compliant)

  • Long-term and seasonal staffing

  • Ongoing performance tracking

 

🧠 Hotel Operations as a Service (HOaaS)

 

A full-stack plug-in model — ideal for asset owners, hands-off brands, and developers. We operate, you own.

  • Staff + structure + systems = ready-made operations

  • Modular by need: cleaning, reception, maintenance, F&B

  • KPI dashboards & single contact point

  • Works for both branded & independent assets

  • Available across multiple EU markets

 

🌍 Flexible Setup. Scalable Model.

 

We operate across the Netherlands, Germany, the UK, Norway, and Sweden, with more cities opening soon.

 

Whether you manage 15 units or 150 rooms — we deliver the people, structure, and results to match your goals.

Service is our priority.

We are here to make the guest stay and the hotel experience as wonderful and comfortable as possible.

With extensive experience and knowledge of the industry we offer our services to the hospitality market.

 2025  © Unicorn Hospitality Group 

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