🛎️ Services Built for Modern Hospitality

 

Asset owners and hotel brands across Europe trust Unicorn to run what matters most — operations. We protect asset value, maintain brand standards, and scale with your portfolio. Whether you need a single service or a full operational partner from day one — we deploy, we manage, we deliver.
 

The Complete Guest Experience, Seamlessly Delivered.

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We believe hospitality is more than a service — it’s a promise. Our values guide the way we work, the way we serve, and the way we create memorable guest experiences every single day.

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Hospitality with a Heart. Service with Precision

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🧹 Housekeeping & Room Readiness

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Smartly staffed. Consistently clean. Optimized to reduce overhead and improve turnaround.

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• Daily service, mid-stay, and departure cleans

• Team leaders on-site

• SOP-compliant for brands like Bob W, Numa and Frogner House

• Room-based or hourly pricing available

• Live task tracking & quality control

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🧼 Deep Cleaning & Specialized Services

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From renovations to re-openings — we handle complex jobs with efficiency and care.

 

• One-off deep cleans

• Kitchen & appliance refreshes

• Mattress, upholstery & floor treatments

• Disinfection, mold and water damage recovery

• End-of-lease or project cleans

 

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👩‍💼 Front Desk, Reception & Guest Services

 

For brands without staff — or partners who want flexibility — we provide 7-day front desk coverage and service teams.

 

• Guest communication & check-in support

• Receptionist staffing (full-time or weekend-only)

• Brand-trained teams for seamless experience

• Optional: in-house coordination with maintenance & cleaning

 

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🧑‍🍳 F&B Service & Daily Operations

 

From light breakfast setups to fully managed concepts, we operate kitchens and dining with attention to detail.

 

• FOH & kitchen team setup and rostering

• Menu support and supplier sourcing

• Bar and lounge staffing

• Health & safety compliant operations

• Optional concept creation for boutique properties

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🛠️  Maintenance & Technical Services

 

We keep your assets functional, compliant, and guest-ready — 7 days a week.

 

• Reactive maintenance dispatch

• Preventive compliance checks (fire, legionella, HVAC)

• Coordination with front desk + ops team

• Property onboarding audits

 

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🧑‍🔧 Recruitment & Workforce Solutions

 

Hiring for hotels shouldn’t be guesswork. We handle end-to-end staffing and HR.

 

• Candidate sourcing, onboarding & documentation

• Payroll, insurance & contract management (EU-compliant)

• Long-term and seasonal staffing

• Ongoing performance tracking

 

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🧠 Hotel Operations as a Service (HOaaS™)

 

Europe's most complete outsourced operations model. Ideal for asset owners, franchise operators, and developers who want institutional-grade operations without building an in-house team. We operate. You own. You scale.
 

• Staff + structure + systems = ready-made operations

• Modular by need: cleaning, reception, maintenance, F&B

• KPI dashboards & single contact point

• Works for both branded & independent assets

• Available across multiple EU markets

• Management for hire

• Revenue management

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🏨 Real Estate & Ops Search

We help owners and investors identify the right hotel opportunities and connect them with the best operators. From market research and operator search 🤝 to opening strategy and ongoing operations 🛎️ — Unicorn is your partner to find, open & run hotels.

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🌍 Flexible Setup. Scalable Model.

 

We operate across the Netherlands, Germany, the UK, Norway, and Sweden, with more cities opening soon.

 

Whether you manage 15 units or 150 rooms — we deliver the people, structure, and results to match your goals.

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